1. How do I Place My Order?
A: Actually, Go on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

2. How long does it take to deliver my Purchase order?
A: Handling time is 1-2 Business Days (Mon To Fri)
B.Transit time 2 - 4 Business days (Mon To Fri)

Order cut-off time will be 05:00 PM (GMT+01:00) Paris

3. How do I track my Purchase order?
A: Once your product has been dispatched, you will receive a tracking number that will allow you to follow it until it is delivered to you.

4. What’s your return policy?
A: The harrypotterworld.us store respects the 30-day(s) return policy. All returns must be made within 30-days after receiving your purchased item. We can't accept returns beyond 30 days.

5. Do you deliver across the world?
A: No, We are currently shipping to all over the France.

6. How secure will my personal information?
A: Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

7. Do you accept returns from France?
A: Yes, We accept returns

8. How can customers return your products?
By Mail

9. The product conditions that you allow for returns?
A: New

10. What is the restocking fee?
A: No restocking fee for our customer satisfaction

11. What payment method was received?
A: We accept all major credit and debit cards- including Visa, JCB, MasterCard, American Express, Dinners Club.

If you have any queries or problem, please don't hesitate to contact us.